GRAB YOUR FREE RING SIZER HERE

Menu
0

GRAB YOUR FREE RING SIZER HERE

0

Your Basket is Empty

  • Our Collections
  • Our Services2
  • Our Services

  • Contact Us

    Delays with Deliveries

    09.01.25 : We are currently experiencing some minor delivery delays due to the adverse weather conditions. This is having an impact on deliveries both in to ourselves and out to customers. We are working hard to restore our normal next-day service but some delays are beyond our control. Thank you for your patience during this period. Hopefully the problems will will be short-lived.

    ~~~~~~~~~

    If you need to contact us for any reason, you can do so using any of the methods below. A real person will respond as quickly as we can. Our normal business hours are Monday-Friday, 9am - 5pm. We do often reply outside these hours but can't always guarantee to.

    If you are enquiring about an existing order, please include your order number or the name of the person who ordered. This will help us locate your details quickly.

     

    I don't know my size

    If you don't know which size of ring to order, you can order a free ring sizer here. This will enable you to take an accurate measurement. 

     

    Having a problem ordering?

    If you are having a problem trying to place an order on our website, you can send us the details of the ring or rings you would like and we can raise an order for you and email you an invoice to pay.

     

    Order by telephone

    You can also telephone us [(+44) 0330 043 573] and if paying by credit or debit card we can take your order over the phone. Only available during business hours (Mon-Fri 9am-5pm)

     

    Delivery

    Our orders are sent out using Royal Mail next-day fully tracked delivery. If you order before 2pm we will send your order out the same day. Engraved rings can take an extra day or two. If we have any issues with your order we will contact you.

    We now deliver to the EU at no extra cost. Any VAT due will be included in the sale price.

     

    Exchanging your ring.

    If you find your ring is not the perfect fit or you would like to exchange it for a different design or colour, we can arrange this for you. Keep hold of your ring for now and we will send you a replacement. It will come with a pre-paid padded envelope for you to return the original ring back to us.

     

    Returning your ring

    If you find your ring is just not for you, that's no problem. We can send you a pre-paid return label so you can return your ring back to us for a refund.