Delivery Information

Free Delivery

All of our rings are delivered free of charge in the UK and worldwide.

Lost or Missing packages

If you don't receive your order please contact us and we will do our best to track it down for you. In the event of an order being lost by the courier we will replace it free of charge.

Delivery to the European Union

We now deliver to the EU at no extra cost. Any VAT due will be included in the sale price, so you won't receive any surprise bills later on.

Customs

If you are ordering from outside the UK or EU, you may be charged customs or local tax fees in your respective country or state. By purchasing our products, you consent that one or more packages may be shipped to you and may receive custom fees when they arrive in your country.

Delivery Times

We stock in the UK, a range of the most popular selling ring sizes in each design of ring we sell. If you order one of these, we will send it out to you within one day. Typically, orders placed before 2pm UK time will be sent out the same day. If the ring you order is out of stock we will notify you and order one for you from the factory. Delivery times for factory orders is within two weeks but usually sooner. Please contact us if you need an accurate delivery time for your particular ring before you order. Engraved rings can take an extra day or two for delivery during busy periods.

Tracking Details

We send our parcels using Royal Mail's Next-Day fully tracked service. In the vast majority of cases our parcels are delivered the next day. You will receive an email with a tracking number when your order is dispatched.

If you have any other questions, please contact us and we will do our best to assist you.